Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–5 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, processing may be delayed by a few days. In this case, we will notify you via email or your provided contact information.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

United States & Canada: 7–15 business days
United Kingdom & Europe: 7–15 business days
Rest of World: 10–20 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, or carrier delays.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number (if available). Please allow 24–48 hours for tracking information to update.

Customs, Duties & Taxes

We are not responsible for any customs fees, import taxes, or duties applied to your order. All charges imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

Shipping Delays

Delivery times may be affected by factors outside our control, such as:

Customs clearance delays
Carrier disruptions
Weather conditions
Peak holiday seasons

If your order is significantly delayed, please contact us and we will assist you.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you need to update your address, contact us immediately after placing your order.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once marked as delivered by the carrier. If your tracking shows delivered but you have not received your package, please contact the shipping carrier first, then reach out to us for assistance.